klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia

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  • June 01, 2023
klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia
Ooredoo Myanmar and klink.cloud, powered by K-LINK, have announced a strategic partnership to deliver an advanced omnichannel contact center platform and services to ensure seamless customer experiences for businesses across Southeast Asia.

This strategic partnership is expected to transform digitalization in customer service operations across Southeast Asia, providing all sizes of businesses with a comprehensive solution and cloud-based communication platform that includes a wide range of features and capabilities to improve customer satisfaction and loyalty.

Through these initiatives, Ooredoo and klink.cloud users will benefit in a variety of ways, including access to scalable and cost-effective business telephone systems and high-end telecommunication services for SMEs and large enterprises. With the help of technology, they could improve customer satisfaction and loyalty by providing tailored and timely communication.

The signing ceremony was attended by senior executives from both companies, including Mr. Zin Ko Oo, founder & CEO of K-LINK, and Ms. Htar Thant Zin, acting CEO of Ooredoo Myanmar.

About K-LINK

K-LINK is a global communication platform as a service (CPaaS) provider, with headquarters in Singapore, operating in Southeast Asia markets, offering a single, cloud-based platform, klink.cloud, and providing high-end telecommunication services to businesses. The platform eliminates the need for complex telecom infrastructure and costly hardware, thus enabling global brands to scale and enhance their customer service operations with ease.

Klink is currently having a presence in Singapore, Myanmar, and Thailand, with a local representative being a member of True Digital Park's Startup Booster program

To discover more about klink.cloud, go to www.klink.cloud.

Tags

  • Startup

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